Foundational assistive technology manual

Screen Readers: JAWS, Narrator, and NVDA

Choose one screen reader and learn the same workplace skills with product-specific commands.

First-time keyboard guide

Use this short routine before following the Screen Readers: JAWS, Narrator, and NVDA procedures. It explains exactly how the keyboard directions in this manual work.

Press a single key

  1. Find the named key without pressing it if possible.
  2. Press and release the key one time. Do not hold it unless the step specifically says to hold it.
  3. Stop and listen to the full screen-reader announcement before pressing another key.

Press a keyboard combination

  1. When a command contains a plus sign, such as Ctrl+S, hold down the first key.
  2. While continuing to hold the first key, press and release the final key once.
  3. Release the first key. The plus sign is not a key and should not be pressed.
  4. Listen for the expected result described in the procedure. If nothing changes, verify that the correct application or webpage has focus and try the command once more.

Press a sequence of keys

  1. When keys are separated by commas or the word “then,” press and release them in order instead of holding them together.
  2. After each key, listen for a menu, tab, control, or new screen before continuing.
  3. If the announcement does not match the step, press Escape once to close the current menu or dialog and restart that procedure.

Know which navigation key to try

Verify before moving on

  1. Listen for the window, page, or application name so you know where focus is.
  2. Perform only one numbered step.
  3. Compare what the screen reader announces with the “What should happen” information in the procedure.
  4. If the result is wrong, stop. Use the procedure’s recovery directions, Escape to cancel, or Ctrl+Z to undo when that command is supported.
  5. Continue only after you can identify the result. Save completed work with Ctrl+S whenever the application supports saving.

Choose the screen reader available to you

Three Windows screen-reader choices
Screen readerBest reason to choose it for this courseImportant note
JAWSChoose JAWS when it is installed and licensed by you, your school, or your workplace.Includes JAWS-specific tools such as FSCompanion and Picture Smart AI when available.
Windows NarratorChoose Narrator when you need the screen reader built into Windows 11.Start or stop it with Windows+Ctrl+Enter. Its Scan Mode and views differ from JAWS.
NVDAChoose NVDA when it is already installed or your organization approves the free, open-source Windows screen reader.Its Browse Mode and NVDA modifier commands differ from JAWS and Narrator.

Use one primary screen reader at a time. Running several simultaneously can produce overlapping speech and conflicting commands. An instructor may demonstrate a second product after the student can safely start, stop, and recover the primary choice.

What stays the same

Windows and application commands such as Tab, Shift+Tab, Arrow keys, Enter, Spacebar, Ctrl+C, Ctrl+V, Alt+Tab, and Windows+L usually stay the same. Screen-reader commands differ when you request information, change reading modes, open element lists, adjust speech, or use product settings.

Equivalent concepts with different names

First complete session with your chosen screen reader

Follow only the procedure for the screen reader you selected. Each procedure performs the same checks so you can compare products without mixing their commands.

JAWS: start, identify focus, read, and stop

Before you begin: Confirm that JAWS is installed and licensed on the practice computer.

  1. Press the Windows key, type JAWS, use Down Arrow if several versions appear, and press Enter on the intended version.
  2. Wait for the JAWS startup announcement. If another screen reader is already speaking, stop one of them before continuing.
  3. Press Insert+T. JAWS should announce the title of the active window.
  4. Press Insert+Tab. JAWS should describe the control that currently has keyboard focus.
  5. Press Insert+1 to turn Keyboard Help on. Press Tab, H, and Insert+T one at a time and listen to their descriptions; the keys should not perform their normal actions while help is on.
  6. Press Insert+1 again to turn Keyboard Help off.
  7. Press Windows+R, type notepad, and press Enter. Confirm “Notepad” with Insert+T.
  8. Type one sentence. Use Left Arrow to read by character and Ctrl+Left Arrow to move by word.
  9. Press Ctrl+Home, then Insert+Down Arrow to read continuously. Press Ctrl to stop speech.
  10. Press Ctrl+S, choose a disposable practice filename and location, and save the note.
  11. Close Notepad with Alt+F4. Open the JAWS window or system-tray menu and choose Exit JAWS; confirm only if the correct exit dialog is announced.

What should happen: JAWS identifies the window and focus, describes keys in Keyboard Help, reads the practice sentence, and exits without affecting the saved note.

If that does not happen: Press Escape to close an unexpected menu, use Alt+Tab to return to the intended window, and verify that Caps Lock or Insert is configured as the JAWS key before repeating a JAWS command.

Narrator: start, learn keys, scan, and stop

  1. Press Windows+Ctrl+Enter. Wait for Narrator to announce that it has started.
  2. Remember that the Narrator key is Caps Lock or Insert by default. This procedure writes it as “Narrator key.”
  3. Press Narrator key+1 to turn Input Learning on.
  4. Press Tab, H, and Narrator key+T one at a time and listen to their descriptions.
  5. Press Narrator key+1 again to turn Input Learning off.
  6. Press Windows+R, type notepad, and press Enter.
  7. Type one sentence. Use Left Arrow and Right Arrow to review characters in the editable text.
  8. Press Ctrl+Home, then Narrator key+Down Arrow to begin reading. Press Ctrl to stop speech.
  9. Open a public webpage and press Narrator key+Spacebar to confirm Scan Mode. Use H to move by heading and Tab to move through interactive controls.
  10. If letters type instead of navigating, stop typing, press Narrator key+Spacebar once, and listen for the Scan Mode state before continuing.
  11. Press Windows+Ctrl+Enter and confirm that Narrator stops.

What should happen: Narrator describes practice keys, reads editable text, moves through webpage structure in Scan Mode, and stops with its Windows shortcut.

If that does not happen: Check whether the Narrator key is Caps Lock or Insert, make sure Input Learning has been turned off, and identify whether Scan Mode is on before using single-letter webpage commands.

NVDA: start, use Input Help, browse, and stop

  1. Press the Windows key, type NVDA, and press Enter. Wait for the startup sound or spoken version information.
  2. Remember that the NVDA key is Insert or Caps Lock according to the installed keyboard settings.
  3. Press NVDA+1 to turn Input Help on.
  4. Press Tab, H, and NVDA+T one at a time. NVDA should identify each command without carrying it out.
  5. Press NVDA+1 again to turn Input Help off.
  6. Press Windows+R, type notepad, and press Enter. Press NVDA+T to confirm the window title.
  7. Type one sentence, use Left Arrow to review characters, and use Ctrl+Left Arrow to move by word.
  8. Press Ctrl+Home, then NVDA+Down Arrow to read continuously. Press Ctrl to stop speech.
  9. Open a public webpage. Listen for Browse Mode, then use H for headings, K for links, and F for form fields.
  10. When entering a form field, listen for Focus Mode before typing. Press Escape to return to Browse Mode when finished.
  11. Press NVDA+Q, review the exit dialog, and press Enter on Exit only after it is announced.

What should happen: NVDA identifies commands in Input Help, reads text, uses Browse and Focus modes appropriately, and exits through its confirmation dialog.

If that does not happen: Confirm which key is configured as NVDA, turn Input Help off before resuming work, and press NVDA+Spacebar only when you need to manually change Browse or Focus Mode.

Verify the session before advancing

  1. Name the one screen reader you used.
  2. State its screen-reader modifier key.
  3. Demonstrate keyboard help and exit it.
  4. Identify the active window and focused control.
  5. Read a sentence continuously and stop speech.
  6. Explain the product’s webpage reading mode and typing mode.
  7. Stop only that screen reader without closing unrelated work.

Ten-lesson learning path

  1. Lesson 1: Choose, Start, and Stop a Screen Reader — Choose JAWS, Narrator, or NVDA and start and stop it safely.
  2. Lesson 2: Keyboard Help, Speech Control, and Basic Information — Use keyboard help and control speech without losing focus.
  3. Lesson 3: Read by Character, Word, Line, Paragraph, and Continuously — Read and review text at several levels with the chosen screen reader.
  4. Lesson 4: Navigate Windows, Dialogs, and Controls — Move reliably through Windows applications and identify focus.
  5. Lesson 5: Browse Webpages by Headings, Links, Lists, and Landmarks — Navigate structured webpages efficiently with the selected screen reader.
  6. Lesson 6: Complete Forms and Manage Input Modes — Enter fictional information in web forms while controlling reading and typing modes.
  7. Lesson 7: Navigate Tables, Lists, and Structured Information — Read relationships in tables and lists without losing row or column context.
  8. Lesson 8: Read, Edit, and Review Workplace Documents — Use shared editing commands and screen-reader feedback in Word or another document editor.
  9. Lesson 9: Help, Settings, Updates, Braille, and JAWS AI — Find trustworthy help, make reversible settings changes, and understand product-specific advanced features.
  10. Lesson 10: Final Screen-Reader Workplace Project — Complete a realistic Windows, web, form, document, and troubleshooting workflow with the chosen screen reader.

Official references

Progress preservation: This course replaces the former JAWS-only presentation. Existing JAWS lesson submissions remain recognized in student progress.

Start Screen Readers Lesson 1

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Basic and advanced step-by-step procedures

These procedures make the manual usable on its own. The separate lessons provide assignments and progress tracking when you want a course experience.

Basic procedure

1. Choose, Start, and Stop a Screen Reader

What you will learn: Choose JAWS, Narrator, or NVDA and start and stop it safely.

Before you begin: Open a harmless practice document or webpage. Confirm which screen reader is running and save open work before changing settings.

Exactly how to do it

  1. Choose one primary screen reader for this course. Do not run multiple screen readers at the same time unless an instructor directs you.
  2. Confirm that the computer’s speakers or headset are connected and the volume is safe.
  3. Start the selected screen reader using its method in the comparison table.
  4. Open Notepad and type one short sentence.
  5. Confirm the screen reader announces the application, focus, and typed text.
  6. Save the note and stop the screen reader using its documented method.

What should happen: You can complete the procedure and verify the result using the keyboard, your screen reader, or your braille display.

If that does not happen: Press Escape to leave an unexpected menu or dialog, confirm the active window and keyboard focus, then repeat one step at a time. Use Undo when a reversible content change occurred.

Practice: Create a one-page choice report naming the selected screen reader, why it fits the practice computer, and how to start and stop it.

Basic procedure

2. Keyboard Help, Speech Control, and Basic Information

What you will learn: Use keyboard help and control speech without losing focus.

Before you begin: Open a harmless practice document or webpage. Confirm which screen reader is running and save open work before changing settings.

Exactly how to do it

  1. Open the screen reader selected in Lesson 1.
  2. Use its keyboard-help command and press several harmless keys to hear their descriptions.
  3. Exit keyboard help before returning to work.
  4. Press Ctrl while speech is talking to stop speech.
  5. Use the current-focus command to identify the selected control.
  6. Use the window-title command to confirm the active application.

What should happen: You can complete the procedure and verify the result using the keyboard, your screen reader, or your braille display.

If that does not happen: Press Escape to leave an unexpected menu or dialog, confirm the active window and keyboard focus, then repeat one step at a time. Use Undo when a reversible content change occurred.

Practice: Create a command card for keyboard help, stopping speech, current focus, and window title.

Basic procedure

3. Read by Character, Word, Line, Paragraph, and Continuously

What you will learn: Read and review text at several levels with the chosen screen reader.

Before you begin: Open a harmless practice document or webpage. Confirm which screen reader is running and save open work before changing settings.

Exactly how to do it

  1. Open an instructor-provided text document and move to the beginning with Ctrl+Home.
  2. Use Left and Right Arrow to review characters in editable text.
  3. Use Ctrl+Left Arrow and Ctrl+Right Arrow to move by word.
  4. Use Up and Down Arrow to move by line or paragraph as supported by the application.
  5. Use the screen reader’s continuous-reading command.
  6. Stop speech with Ctrl and summarize the passage.

What should happen: You can complete the procedure and verify the result using the keyboard, your screen reader, or your braille display.

If that does not happen: Press Escape to leave an unexpected menu or dialog, confirm the active window and keyboard focus, then repeat one step at a time. Use Undo when a reversible content change occurred.

Practice: Submit a reading log showing how you read one passage by character, word, line, and continuously.

Basic procedure

4. Navigate Windows, Dialogs, and Controls

What you will learn: Move reliably through Windows applications and identify focus.

Before you begin: Open a harmless practice document or webpage. Confirm which screen reader is running and save open work before changing settings.

Exactly how to do it

  1. Open the Start menu and search for Settings.
  2. Use Tab and Shift+Tab to move between controls.
  3. Use Arrow keys within lists, menus, and groups.
  4. Press Spacebar to toggle a checkbox and Enter to activate a button when appropriate.
  5. Press Alt+Tab to switch applications and use the screen-reader focus command.
  6. Press Esc to close a menu or cancel a practice dialog without changing important settings.

What should happen: You can complete the procedure and verify the result using the keyboard, your screen reader, or your braille display.

If that does not happen: Press Escape to leave an unexpected menu or dialog, confirm the active window and keyboard focus, then repeat one step at a time. Use Undo when a reversible content change occurred.

Practice: Create a control-navigation report covering a button, checkbox, edit field, list, and dialog.

Basic procedure

5. Browse Webpages by Headings, Links, Lists, and Landmarks

What you will learn: Navigate structured webpages efficiently with the selected screen reader.

Before you begin: Open a harmless practice document or webpage. Confirm which screen reader is running and save open work before changing settings.

Exactly how to do it

  1. Open Chrome and visit the Accessible Learning Center.
  2. Move to the top with Ctrl+Home.
  3. Turn on or confirm the screen reader’s web-reading mode.
  4. Press H and Shift+H to move among headings.
  5. Press K and Shift+K to move among links where supported; Tab also moves through interactive controls.
  6. Navigate a list and landmark or region, then return to the page heading.

What should happen: You can complete the procedure and verify the result using the keyboard, your screen reader, or your braille display.

If that does not happen: Press Escape to leave an unexpected menu or dialog, confirm the active window and keyboard focus, then repeat one step at a time. Use Undo when a reversible content change occurred.

Practice: Create a web-navigation log identifying headings, links, lists, and landmarks on a public page.

Advanced procedure

6. Complete Forms and Manage Input Modes

What you will learn: Enter fictional information in web forms while controlling reading and typing modes.

Before you begin: Open a harmless practice document or webpage. Confirm which screen reader is running and save open work before changing settings.

Exactly how to do it

  1. Open an instructor-approved practice form.
  2. Navigate to the first field with F or Tab.
  3. Listen for the label, field type, required state, and instructions.
  4. Enter fictional data only.
  5. Move through radio buttons, checkboxes, lists, and buttons using standard form controls.
  6. Review all entries before leaving the page without submitting to an external organization.

What should happen: You can complete the procedure and verify the result using the keyboard, your screen reader, or your braille display.

If that does not happen: Press Escape to leave an unexpected menu or dialog, confirm the active window and keyboard focus, then repeat one step at a time. Use Undo when a reversible content change occurred.

Practice: Document a fictional form practice, including how your screen reader enters and leaves its typing mode.

Advanced procedure

7. Navigate Tables, Lists, and Structured Information

What you will learn: Read relationships in tables and lists without losing row or column context.

Before you begin: Open a harmless practice document or webpage. Confirm which screen reader is running and save open work before changing settings.

Exactly how to do it

  1. Open a page containing a simple accessible table.
  2. Move to the table using T in the active web-reading mode.
  3. Read the caption and column headers before the data.
  4. Use the selected screen reader’s table commands to move one cell at a time.
  5. Move out of the table and locate a list.
  6. Read list boundaries, item count when announced, and each item.

What should happen: You can complete the procedure and verify the result using the keyboard, your screen reader, or your braille display.

If that does not happen: Press Escape to leave an unexpected menu or dialog, confirm the active window and keyboard focus, then repeat one step at a time. Use Undo when a reversible content change occurred.

Practice: Create a table-and-list reading report with the table caption, headers, one data relationship, and list structure.

Advanced procedure

8. Read, Edit, and Review Workplace Documents

What you will learn: Use shared editing commands and screen-reader feedback in Word or another document editor.

Before you begin: Open a harmless practice document or webpage. Confirm which screen reader is running and save open work before changing settings.

Exactly how to do it

  1. Open a practice document and press Ctrl+Home.
  2. Use Ctrl+F to locate a required phrase.
  3. Select text with Shift plus navigation keys.
  4. Use Ctrl+X, Ctrl+C, and Ctrl+V to move or copy text.
  5. Use Ctrl+Z to undo an intentional edit.
  6. Navigate true headings and lists with the chosen screen reader, then save a copy.

What should happen: You can complete the procedure and verify the result using the keyboard, your screen reader, or your braille display.

If that does not happen: Press Escape to leave an unexpected menu or dialog, confirm the active window and keyboard focus, then repeat one step at a time. Use Undo when a reversible content change occurred.

Practice: Revise an instructor-provided workplace memo and submit a command log plus the corrected copy.

Advanced procedure

9. Help, Settings, Updates, Braille, and JAWS AI

What you will learn: Find trustworthy help, make reversible settings changes, and understand product-specific advanced features.

Before you begin: Open a harmless practice document or webpage. Confirm which screen reader is running and save open work before changing settings.

Exactly how to do it

  1. Open the selected screen reader’s settings or menu.
  2. Locate speech, verbosity, keyboard-layout, and braille options without changing unrelated settings.
  3. Change one instructor-approved reversible setting, test it, and restore the original.
  4. Open the official help or current command reference.
  5. Record the installed screen-reader version without including device serial numbers or license information.
  6. Review the JAWS-only AI note and do not assume the same feature exists in Narrator or NVDA.

What should happen: You can complete the procedure and verify the result using the keyboard, your screen reader, or your braille display.

If that does not happen: Press Escape to leave an unexpected menu or dialog, confirm the active window and keyboard focus, then repeat one step at a time. Use Undo when a reversible content change occurred.

Practice: Create a comparison explaining official help, settings, updates, braille support, and which AI features are JAWS-only.

Advanced procedure

10. Final Screen-Reader Workplace Project

What you will learn: Complete a realistic Windows, web, form, document, and troubleshooting workflow with the chosen screen reader.

Before you begin: Open a harmless practice document or webpage. Confirm which screen reader is running and save open work before changing settings.

Exactly how to do it

  1. Start the chosen screen reader and state which one you selected.
  2. Use Windows search and File Explorer to locate an instructor-provided file.
  3. Open a public webpage and navigate by headings, links, lists, and a table.
  4. Complete a practice form with fictional data without submitting it externally.
  5. Edit and save a short workplace document with a verified filename.
  6. Troubleshoot one simulated focus, speech, or reading-mode problem using official help.

What should happen: You can complete the procedure and verify the result using the keyboard, your screen reader, or your braille display.

If that does not happen: Press Escape to leave an unexpected menu or dialog, confirm the active window and keyboard focus, then repeat one step at a time. Use Undo when a reversible content change occurred.

Practice: Submit a final report naming the selected screen reader, the commands used, completed tasks, and one troubleshooting solution.